Information
Welcome to Ice Express! We're here to make your ice buying experience as smooth and easy as possible. Whether you're planning a small gathering or a large event, we've got the perfect ice solution for you. Find answers to your most common questions below, or feel free to contact us directly at [[phonenumber]] or [[email]] if you need further assistance.
Frequently asked questions
Here at Ice Express, we pride ourselves on delivering crystal clear ice and excellent service to our customers in San Benito, TX. We offer various ice products, including 8, 10, and 20 lb bags, as well as 30 lb blocks of ice. Our goal is to make sure you have everything you need to keep your beverages chilled and your events memorable. We're happy to answer any questions you might have!
How do I order and where do I pick up?
Ordering from Ice Express is simple! You can place your order conveniently through our website, [[website]], and then pick up your ice at our San Benito, TX location. We'll provide all the details for pick-up once your order is confirmed.
How much ice do I need for my event?
For small events, we recommend a minimum of 20 8 lb bags or 10 20 lb bags of ice. This is a good starting point, but feel free to contact us if you need help estimating for larger gatherings!
What should I bring for pick-up?
Please ensure you bring a vehicle with enough space for your bagged ice or ice blocks. We want to make sure your ice transport is hassle-free!
How can I keep my ice frozen longer?
To maximize the life of your ice, we recommend transporting it in coolers or insulated bags. Keep it out of direct sunlight and in the coolest possible environment until use.
Do you offer different sizes of ice bags?
Yes, Ice Express offers a variety of sizes to fit your needs, including 8 lb, 10 lb, and 20 lb bags of ice, as well as 30 lb blocks of ice.
Is your ice crystal clear?
Absolutely! We pride ourselves on producing high-quality, crystal clear ice that's perfect for any beverage or display. Check out our Beverage & Event Gallery page for examples!
Can I place a large order for a special event?
Yes, we are happy to accommodate large orders for events. Please contact us in advance at [[phonenumber]] or [[email]] to discuss your specific needs and ensure availability.
What are your pick-up hours?
Our pick-up hours are flexible to accommodate our customers. Please refer to your order confirmation or contact us directly for specific pick-up times at our San Benito, TX location.
Got more questions?
Our friendly team at Ice Express is always ready to help. If you haven't found the answer you're looking for, please don't hesitate to reach out. We're here to ensure your experience with us is nothing short of excellent.